fb98 Frequently Asked Questions
Everything you need to know about playing on fb98 — from creating your account and depositing via bKash or Nagad, to cricket betting rules, bonus terms, and keeping your account secure.
Whether you are brand new to fb98 or a regular player looking for clarification, this FAQ covers the questions our Bangladesh community asks most often. Browse by topic below or scroll through all 24 questions to find exactly what you need.
Why Players Choose fb98
Instant Deposits
Fund your account in seconds via bKash, Nagad, or Rocket — no waiting, no delays.
Fast Withdrawals
Approved withdrawals are processed back to your mobile wallet typically within 24 hours.
Cricket Betting
Competitive odds on BPL, IPL, T20 World Cup, and every Bangladesh Tigers match.
Slots & Casino
Hundreds of slots and live casino tables from top global providers, available 24/7.
Secure Platform
SSL encryption and strict KYC verification protect your account and your funds at all times.
Regular Bonuses
Welcome bonus, reload offers, free spins, and loyalty rewards keep the value coming every week.
Account & Registration
How do I create an account on fb98?
Creating an fb98 account takes under two minutes. Visit the fb98 Login page, tap the registration option, fill in your mobile number, a secure password, and your preferred currency (BDT). You will receive an OTP on your phone to verify your number — enter it to activate your account instantly. You must be 21 or older to register.
What documents do I need for KYC verification on fb98?
fb98 requires a government-issued photo ID for KYC — a National Identity Card (NID) is the preferred document for Bangladeshi players. You may also submit a valid passport. Upload clear scans or photos of the front and back of your NID through your account settings. Verification is usually completed within 24 hours on business days.
I forgot my fb98 password — how do I reset it?
On the fb98 Login page, tap 'Forgot Password' and enter the mobile number linked to your account. You will receive a one-time password (OTP) by SMS. Enter that OTP on the reset screen, then choose a new password. If your number is no longer active, contact fb98 customer support directly for assisted account recovery.
Can I have more than one fb98 account?
No. fb98 strictly allows one account per person. Duplicate accounts result in the permanent suspension of all associated accounts and forfeiture of any balances or bonuses. If you have accidentally created two accounts, contact support immediately to merge or close one before it is flagged by the system.
How do I close my fb98 account?
To permanently close your fb98 account, contact our support team via the email address listed on the site. Before requesting closure, withdraw any remaining balance to your bKash, Nagad, or Rocket wallet. Account closure requests are processed within 5 business days. If the reason is gambling-related distress, we encourage you to consider a self-exclusion period first.
Deposits & Withdrawals
How long does a bKash deposit take to appear on fb98?
bKash deposits on fb98 are credited to your account instantly in most cases — typically within 30 seconds to 2 minutes of completing the bKash payment. If your deposit has not appeared after 10 minutes, check that the transaction was successful in your bKash app history, then contact fb98 support with the transaction ID.
What is the minimum deposit amount on fb98?
The minimum deposit on fb98 is ৳200 BDT. This applies across all supported payment methods including bKash, Nagad, Rocket, Upay, and bank transfers through Dutch-Bangla Bank, BRAC Bank, Islami Bank, and Sonali Bank. There is no maximum single-deposit limit set by fb98, though your payment provider may impose its own transaction caps.
What is the minimum withdrawal amount on fb98?
The minimum withdrawal amount on fb98 is ৳500 BDT. Withdrawals are sent back to the same payment method you used to deposit — for example, if you deposited via Nagad, your withdrawal will return to your Nagad wallet. Make sure your account has passed KYC verification before submitting a withdrawal request, as unverified accounts cannot process payouts.
How long do withdrawals take on fb98?
Most fb98 withdrawals to bKash, Nagad, or Rocket are processed within 1 to 24 hours of approval. The review step (where our team checks the request against your account status) typically takes up to 4 hours during peak Bangladesh Standard Time (BST, UTC+6) business hours. Bank transfer withdrawals may take 1 to 3 business days.
Does fb98 charge fees for deposits or withdrawals?
fb98 does not charge its own processing fees for standard deposits or withdrawals. However, your mobile financial service (bKash, Nagad, Rocket) or bank may apply their own transaction charges, which are outside fb98's control. Always check your wallet provider's current fee schedule for outgoing transfers before initiating a large withdrawal.
Games & Gameplay
Can I bet on BPL matches on fb98?
Yes. fb98 offers comprehensive cricket betting coverage for the Bangladesh Premier League (BPL), including pre-match and live in-play betting. You can bet on match winner, top batsman, total runs, over/under, and more. Markets open several days before each BPL fixture and live odds update ball-by-ball during the game.
Is fb98 available to play on mobile without downloading an app?
Yes. fb98 is fully optimised for mobile browsers — just open fb98.vip in your phone's browser (Chrome, Samsung Internet, or Safari on iPhone) and the site loads as a mobile-friendly experience with no app download required. All games, betting markets, deposits, and withdrawals work the same way through the browser.
Are the games on fb98 fair and independently tested?
All slot and live casino games on fb98 are sourced from established international providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers use certified Random Number Generator (RNG) technology that has been independently audited. Return-to-Player (RTP) percentages are set by the provider and are available in each game's information panel.
What cricket betting markets does fb98 offer beyond match winner?
fb98 offers an extensive range of cricket markets including: top batsman, top bowler, man of the match, total sixes, method of dismissal, innings runs, session runs, over-by-over runs, and player performance specials. For major tournaments like the T20 World Cup, tournament winner and group stage markets are also available well in advance.
What is the minimum bet amount on cricket markets at fb98?
The minimum single bet on cricket and sports markets at fb98 is ৳50 BDT. For live in-play cricket, the minimum may vary slightly by market and by the current stage of the game. Maximum stake limits differ by market tier — high-profile IPL and BPL matches generally carry higher maximum limits than minor domestic fixtures.
Bonuses & Promotions
What welcome bonus does fb98 offer new players?
fb98 offers new players a welcome bonus on their first deposit. The current bonus structure and percentage match are shown on the promotions section of the site. To qualify, you must complete account registration, pass basic verification, and make your first deposit via a supported payment method. Bonus terms including minimum deposit thresholds apply.
What does the wagering requirement on fb98 bonuses mean?
The wagering requirement (also called rollover) on an fb98 bonus is the total amount you must bet before bonus winnings can be withdrawn as real cash. For example, a ৳1,000 bonus with a 10x wagering requirement means you must place ৳10,000 in qualifying bets before cashing out. Sports bets and slots usually count toward wagering; live casino may contribute at a lower percentage.
Do fb98 free spins expire?
Yes. Free spins awarded as part of fb98 promotions carry an expiry period — typically 7 days from the date of issue. Any unused free spins after the expiry date are automatically forfeited. Winnings from free spins are usually subject to wagering requirements before they can be withdrawn. Always check the specific promotion terms for the exact validity window.
Can I use a bonus on cricket betting and slots at the same time on fb98?
This depends on the specific bonus. Most fb98 welcome and reload bonuses can be used across both sports betting (including cricket) and slots. However, certain promotions are category-specific — a 'Slots Free Spins' offer applies only to eligible slot titles, while a 'Cricket Cashback' applies only to qualifying cricket bets. The bonus terms page for each offer specifies which game categories count.
Safety & Responsible Gaming
Is fb98 safe to use for Bangladeshi players?
fb98 is a secure online gaming platform that uses SSL (Secure Socket Layer) encryption on all pages and transactions, protecting your personal data and payment details from interception. The platform enforces KYC verification to prevent fraud and ensure only legitimate account holders can access funds. We recommend playing only on the official domain fb98.vip.
What is the minimum age to play on fb98?
You must be 21 years of age or older to register and play on fb98. This is a strict platform requirement. During KYC verification, fb98 confirms your date of birth against your National Identity Card or passport. Any account found to belong to a person under 21 will be immediately suspended and all funds held pending investigation.
Does fb98 offer self-exclusion or deposit limit tools?
Yes. fb98 is committed to responsible gaming and provides players with tools to manage their activity. You can set daily, weekly, or monthly deposit limits through your account settings. If you feel you need a break, you can request a temporary cooling-off period or a longer self-exclusion directly by contacting fb98 support. Once a self-exclusion is active, it cannot be reversed until the exclusion period ends.
What should I do if I think my gambling is becoming a problem?
If gambling is affecting your daily life, relationships, or finances, please act early. Contact fb98 support to activate a self-exclusion or deposit limit immediately — our team will never question your decision to take a break. You can also reach out to international helplines such as Gamblers Anonymous (www.gamblersanonymous.org) for confidential support. Remember: gambling should always be entertainment, not a financial solution.
How do I contact fb98 customer support?
fb98 customer support is available 24/7. The fastest way to reach our team is via the support email address listed in the footer of this site. When contacting support about a payment issue, always include your registered mobile number, the transaction ID from your bKash, Nagad, or Rocket app, the amount, and the date and time of the transaction (Bangladesh Standard Time) to help our team resolve your query faster.
Still Have Questions?
Our support team is available around the clock to help players in Dhaka, Chittagong, Sylhet, and across Bangladesh. Log in to your fb98 account now or explore our cricket betting markets.