21+

Responsible Gaming at fb98

fb98 is committed to providing a safe, fair, and enjoyable gaming environment for every player in Bangladesh. Your wellbeing always comes first.

Our Commitment to Safe Play

At fb98, we believe that online gaming should be a source of entertainment, not stress. For the vast majority of our players in Dhaka, Chittagong, Sylhet, and across Bangladesh, gaming on fb98 is a fun recreational activity. However, we understand that for some individuals, gambling can develop into a challenge that affects daily life, relationships, and financial wellbeing.

That is why responsible gaming sits at the very heart of everything we do at fb98. We have invested in a comprehensive set of player-protection tools and policies designed to help you stay in control of your gaming activity at all times. Whether you simply want to set a spending limit or need more significant help stepping back from gaming entirely, fb98 has the tools and the team to support you every step of the way.

Responsible gaming is not just a policy statement for us — it is an ongoing practice. We regularly review our player-protection measures to ensure they meet the highest standards of care. Our support team is available around the clock, and our platform is built with SSL encryption and fair-play certified game engines so that every session on fb98 is transparent, secure, and genuinely random.

21+
Age Restriction — 21+ Only fb98 strictly prohibits access by anyone under the age of 21. All new accounts undergo age verification. If you suspect a minor is accessing this platform, please contact our support team immediately at [email protected].

Player Protection Features

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Self-Exclusion
Request a complete break from gaming for a period of your choosing — from 30 days up to 5 years.
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Deposit Limits
Set daily, weekly, or monthly deposit caps to keep your spending within a comfortable budget.
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Time-Out Mode
Take a short cooling-off pause of 24 hours, 7 days, or 30 days — your account stays safe while you step away.
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Session Limits
Define maximum session lengths so the platform automatically reminds you when you have reached your set playtime.
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Reality Check
Periodic on-screen pop-ups show your session duration and net spend, keeping you informed during play.
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24/7 Support
Our Bangladesh-based support team speaks your language and is always ready to help with any responsible gaming concern.

Responsible Gaming Tools Available on fb98

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Deposit Limit Controls

Set a maximum amount you can deposit per day, week, or month. Once the limit is reached, further deposits are blocked until the period resets. Reducing a limit is immediate; increasing it requires a 7-day review period.

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Self-Exclusion Program

Request a full account suspension for 30 days to 5 years. During this window, all promotional communications from fb98 are also paused. Re-activation requires a formal written request and a 24-hour processing delay.

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Time-Out Feature

A short-term cooling-off option lasting 24 hours, 7 days, or 30 days. Ideal when you feel your play intensity is rising and you want to step back without a long-term commitment.

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Session Duration Reminders

Pre-set a session length limit. When you hit the limit, fb98 shows a clear on-screen notification reminding you how long you have been playing and giving you the option to continue or log out.

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Reality Check Alerts

Opt in to receive periodic pop-up messages every 30, 60, or 90 minutes. Each alert shows your total session time, bets placed, wins, and net result — giving you a transparent view of your gaming session.

Warning Signs of Problem Gambling

Recognising the early signs of problematic gambling is the first step to getting help. If you or someone you know is experiencing any of the following, it may be time to reach out to our support team or a professional counsellor.

  • Spending more money or time gambling than originally intended
  • Borrowing money, selling possessions, or neglecting bills to fund gambling
  • Feeling restless, anxious, or irritable when not gambling
  • Lying to family, friends, or colleagues about the extent of gambling activity
  • Chasing losses by placing increasingly large bets to try to win back money
  • Neglecting work, studies, family responsibilities, or personal health because of gambling
Remember: Gambling should never be used as a way to cope with stress, depression, or financial difficulties. If you are in crisis, please contact our support team immediately at [email protected]. We are here to help without judgment.

Getting Help & Support Resources

You do not have to face gambling challenges alone. fb98 offers direct support and can point you toward additional professional resources available to players in Bangladesh.

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Email Our Support Team

Reach out any time at [email protected]. Use the subject line Responsible Gaming to ensure your message is routed to our dedicated player welfare team. We aim to respond within 2 hours, 24 hours a day, 7 days a week.

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Live Chat Support

Access live chat directly from the fb98 platform. Our agents are trained to handle responsible gaming conversations with care, confidentiality, and compassion. Available around the clock for players in Dhaka, Chittagong, Sylhet, and all of Bangladesh.

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Professional Counselling

If you feel you need professional mental health support beyond what our team can provide, we encourage you to speak with a qualified counsellor or psychologist. National helplines and mental health services are available across Bangladesh in Dhaka, Chittagong, Rajshahi, Khulna, and Barisal.

Confidentiality Guaranteed: All responsible gaming requests and conversations with our support team are handled with strict confidentiality. Your privacy is protected by fb98's SSL-encrypted platform and our internal data handling policies.

Responsible Gaming FAQs

Log in to your fb98 account and navigate to the Account Settings section. Under Responsible Gaming, select Deposit Limits and choose a daily, weekly, or monthly cap that suits your budget. Changes to lower your limit take effect immediately. Increases require a 7-day cooling-off period to ensure you have time to reconsider.

Self-exclusion lets you close your fb98 account from gaming for a fixed period. You can choose 30 days, 90 days, 6 months, 1 year, or up to 5 years. During the exclusion period, you cannot deposit, place bets, or access any games. To activate self-exclusion, contact our support team at [email protected] with the subject line Self-Exclusion Request.

Yes. The Time-Out feature lets you temporarily pause your account for 24 hours, 7 days, or 30 days. Your account data remains intact and you can return to gaming once the period expires. If you feel you need a longer break, we strongly recommend activating full self-exclusion instead.

No. fb98 is strictly a 21+ platform. All players must be at least 21 years old to register an account and participate in any gaming activity. We conduct age verification checks during registration and reserve the right to request supporting documentation at any time. Accounts found to belong to underage players will be permanently closed and any funds returned.

The most important step is to reach out. Contact our support team at [email protected] and request a time-out or self-exclusion immediately. You can also speak with a mental health professional or a gambling support organization in your area. Remember: seeking help is a sign of strength, not weakness. fb98 will fully support your decision to take a break, with no questions asked.

Playing Responsibly Is Always Your Choice

fb98 firmly believes that the best gaming experience is one where you stay in full control. Setting limits, taking breaks, and knowing when to stop are signs of a smart, informed player — not signs of weakness. We encourage every player in Bangladesh to treat gaming as entertainment with a set budget, never as a way to make money or to escape real-life problems.

If you have any concerns about your gaming habits or those of someone close to you, do not hesitate to contact our team at [email protected]. Together, we can ensure that fb98 remains a positive, entertaining, and safe experience for every player across Bangladesh — from Dhaka and Chittagong to Cox's Bazar, Mymensingh, Rangpur, and beyond.

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